KAM Support — Onboarding & Client Success
Be the human behind the autopilot. Help new accommodation partners get started, answer Revenue Management questions and build trust with clients discovering RMS technology for the first time.
for this role
Make powerful technology feel simple and human.
Our AI handles pricing recommendations. You handle everything technology cannot: welcoming new clients, guiding them through onboarding, answering questions and helping accommodation owners feel confident using an RMS.
You understand hospitality from the inside and know how to explain complex concepts without jargon, pressure or unnecessary technical language.
What you will do
- Guide new accommodation partners through onboarding.
- Help clients understand how REVUPLIQO and its RMS work.
- Answer Revenue Management and pricing-related questions.
- Support clients who are using an RMS for the first time.
- Build trusted, long-term relationships with accommodation owners.
- Coordinate internally to resolve client questions and operational issues.
- Identify risks, needs and opportunities that affect retention.
What you bring
- Native-level German or Spanish.
- Background in hotel Revenue Management, hospitality or travel tech.
- Strong empathy, patience and communication skills.
- A genuine passion for hospitality and client success.
- Ability to explain technical concepts in a practical way.
- Confidence working independently in a remote environment.
- Authorization to work in the European Union.
Real ownership of the client experience.
Join a growing European travel-tech company where your work has a direct effect on client adoption, trust and long-term retention.
Competitive salary
A compensation package aligned with your experience and responsibilities.
Fully remote
Work remotely while supporting clients across our European markets.
Direct impact on retention
Your support helps clients succeed, stay engaged and grow with REVUPLIQO.
Ready to become the human behind the autopilot?
Complete the application form and tell us about your experience in hospitality, Revenue Management, travel tech or client success.
Remote
Full-time
Native German or Spanish
Start date: 1 September 2026
Are you a native German or Spanish speaker?
Are you allowed to work in the EU?
Do you have a hospitality or travel-tech background?